Introduction
Welcome to Dwoods OG! These terms and conditions outline the rules and regulations for the use of our website and the services we offer. By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.
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Definitions
- Company: Refers to Dwoods OG, the provider of the products and services offered on this website.
- Customer: Refers to any individual or entity who purchases or uses the products and services provided by the Company.
- Products: Refers to the firewood, wooden pallets, sawdust, and any other wood-related products offered by the Company.
- Services: Refers to the delivery, export, and any other services related to the Products provided by the Company.
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Orders and Payments
- Order Acceptance: All orders are subject to acceptance by the Company. The Company reserves the right to refuse or cancel any order at any time without liability.
- Pricing: Prices for our products and services are subject to change without notice. The Company is not responsible for any typographical errors or inaccuracies in pricing.
- Payment Terms: Payment for products and services must be made in full at the time of order, unless otherwise agreed upon by the Company. Accepted payment methods include credit/debit cards, bank transfers, and other payment options as specified on our website.
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Shipping and Delivery
- Shipping Policy: The Company will ship products to the address specified by the Customer at the time of order. Shipping and handling charges will apply as indicated at the time of purchase.
- Delivery Time: The Company will make every effort to deliver products within the estimated delivery time. However, the Company is not liable for any delays in delivery caused by events beyond its control.
- Risk of Loss: Risk of loss and title for products pass to the Customer upon delivery to the shipping carrier.
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Returns and Refunds
- Return Policy: Customers may return products in accordance with the Company’s return policy. Please refer to our Cancellation and Refund Policy for detailed information.
- Refunds: Refunds will be processed in accordance with the Company’s return policy. The Company reserves the right to refuse refunds for products that do not meet the return criteria.
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Use of Website
- Website Access: The Company grants the Customer a limited, non-exclusive, non-transferable right to access and use the website for personal and commercial purposes, subject to these terms and conditions.
- Prohibited Conduct: Customers agree not to engage in any activity that interferes with or disrupts the website, or the servers and networks connected to the website. This includes, but is not limited to, hacking, injecting malware, or conducting unauthorized transactions.
- Intellectual Property: All content on the website, including text, graphics, logos, and images, is the property of the Company or its licensors and is protected by intellectual property laws. Customers may not reproduce, distribute, or create derivative works from any content on the website without the Company’s prior written consent.
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Warranties and Disclaimers
- Product Warranty: The Company warrants that its products will be free from defects in material and workmanship under normal use and service for a specified period as indicated on the product packaging or website.
- Disclaimer of Warranties: The Company makes no other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose, with respect to the products or services provided.
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Limitation of Liability
- Exclusion of Damages: To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the products or services, even if the Company has been advised of the possibility of such damages.
- Total Liability: The Company’s total liability to the Customer for any claim arising out of or relating to these terms and conditions or the use of the products or services shall not exceed the amount paid by the Customer for the products or services in question.
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Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Your Country/State].
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Changes to Terms and Conditions
The Company reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Continued use of the website or services after any such changes constitutes acceptance of the new terms and conditions.
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Contact Information
For any questions or concerns about these terms and conditions, please contact us at:
- Email: contact@dwoodsog.com
- Phone: +91-8003202629
- Address: Ground 7-I-19, Kudi Bhata, Basni, 1st Phase, Kuri Bhagtasni Housing Board, Jodhpur, Rajasthan, India, 342005
Thank you for choosing Dwoods OG. We appreciate your business and look forward to serving you.