FAQ

Dwoods OG offers high-quality wooden pallets, eco-friendly sawdust firewood, and premium mango kindling wood, catering to a variety of heating and logistical needs. We specializes in a variety of high-quality wooden products designed to meet diverse needs. Our main product lines include:

• Wooden Pallets: Durable and reliable, ideal for transportation and storage.
• Sawdust Firewood: Eco-friendly firewood made from compressed sawdust, offering high thermal efficiency and clean burning.
• Mango Kindling Wood: Premium kindling wood derived from mango trees, perfect for easy fire-starting with a pleasant aroma.

All our products are sustainably sourced and manufactured. We prioritize eco-friendly practices to ensure minimal environmental impact. At Dwoods OG, we prioritize quality and sustainability through several measures:

• Sourcing: We source our wood from responsibly managed forests and wood processing facilities that follow sustainable forestry practices.
• Manufacturing: Our state-of-the-art manufacturing processes ensure that each product meets stringent quality standards. We use eco-friendly methods to minimize environmental impact.
• Certifications: Our wooden pallets can be heat-treated and ISPM 15 certified for international shipping, ensuring they meet global phytosanitary standards.

Our sawdust firewood is an eco-friendly option due to the following reasons:

• Waste Reduction: It is made from wood processing byproducts, repurposing sawdust that would otherwise be discarded.
• Clean Burning: Sawdust firewood burns more efficiently and produces less smoke and ash compared to traditional firewood, reducing air pollutants.
• Renewable Resource: Wood is a renewable resource, and our manufacturing process minimizes energy consumption and emissions.

Mango kindling wood offers several unique benefits:

• Easy Ignition: It ignites quickly and easily, making it an ideal choice for starting fires.
• Pleasant Aroma: When burned, it releases a subtle, sweet aroma that enhances the ambiance.
• Clean Burning: It produces minimal smoke, contributing to a cleaner and healthier environment.
• Versatility: Suitable for various settings, including indoor fireplaces, wood stoves, outdoor fire pits, camping, and barbecues.

You can place an order with Dwoods OG by:

• Contacting Us: Email us at contact@dwoodsog.com or call +91-8003202629. Our team will assist you with your order details.
• Online Ordering: Soon, we will launch an online ordering system on our website for added convenience.

Payment Options:

• Credit/Debit Cards: We accept major credit and debit cards.
• Bank Transfers: Direct bank transfers can be arranged.
• PayPal: We also accept payments via PayPal for secure transactions.

Minimum Order Quantity:

• The minimum order quantity varies by product and destination. For specific details, please contact us directly.

Delivery Times:

• Delivery times depend on the destination and order size. Generally, domestic orders take 5-7 business days, while international orders may take 2-4 weeks. We strive to ensure timely deliveries and will provide an estimated delivery time upon order confirmation.
• Also, we export our products globally. Our logistics network ensures reliable and timely delivery to our international customers.

Yes, we offer both bulk discounts and customized solutions for businesses:

• Bulk Discounts: We provide competitive pricing for bulk orders. The discount rate depends on the order size and product type.
• Customized Solutions: We can tailor our products to meet your specific requirements. For wooden pallets, we offer custom sizes and specifications. For sawdust firewood and mango kindling wood, we can adjust packaging and delivery options to suit your needs.